* Your exchange is strictly not transferrable for commercial gain and should you use your exchange for such purposes, your membership will immediately be cancelled without any booking and membership fee refund.
* Resorts are required to check proof of Identity upon check in.
* Late arrivals - please advise the resort.
* Sunday check-in at 17h00, check-out at 14h00.
* Daily game drives.
* Fun and games for the family.
* Nature walks and bird watching.
* There is no public transport - own transport is essential.
* Correct description of 0/04 units are as follows: The double bed downstairs is not in a private room. It is in an open plan area including the lounge and kitchen area. The 2 single beds are in a loft that is not private from the open plan main bedroom/ lounge/kitchen area. This unit is not suitable for 2 couples. It is only suitable for 2 adults and 2 children under the age of 12.
* Please provide own swimming towels.
*R100 deposit is payable for Dstv remote – this is optional as the decoder channels can be changed by hand.

** Please note: The resort will only allow a MAXIMUM of 18 guests (including children of all ages and babies) for a group booking. Please remember that should a group booking be made the following rules are strictly enforced:

• Noise levels must be kept to a minumum and comply with the resort's noise curfew hours. The resort is entitled request guest to leave the property should noise levels be negatively impacting other guests stay.
• Unit Servicing will be done according to the regular schedule. Should extra time and expense be spent cleaning a unit, an extra cleaning fee will be imposed.
• Unit ammenities are provided for the maximum number of occupants permitted to stay in that unit size. Please do not remove crockery or cutlery and take it to other units. Any items missing at check-out will be charged for.
• For security reasons, guest details of booked units must be updated AT LEAST 2 weeks prior to occupation date.
• All guests are required to complete the resort indemnity forms prior to access to the booked units.

** Please note: There are internal steps in all the units and external stairs at most of the units.**
** Please note: No pets are permitted at any resort **
** Please note: Sleeper couches are only suitable for small children under the age of 12 **
** Please note: In an effort to save water, all VMS managed resorts have implemented various water saving measures. Your assistance with adhering to these measures is appreciated, and thank you for your understanding and committment to preserving this precious resource. 
For a weekend reservation (Friday to Monday), no linen and towel changes are done during the stay.
For a midweek reservation (Monday to Friday), no linen and towel changes are done during the stay.
For a full week reservation (Friday to Friday), no linen change is done during the stay.
For a full week reservation (Friday to Friday), the towels must be changed on Tuesday (or day 4 of the reservation).
For a booking longer than seven nights (a full week and a weekend or more), the linen must be changed on the sixth night.
Should a guest request a linen or towel change, this may be done at a surcharge of R200 per set of linen and R200 per set of towel change.**
** Please note: Please adhere to the Smoking Regulations of the resort.**
** Please note: There is a compulsory conservancy fee charged per chalet, per stay. This fee is currently R100 and is charged to all guests.

** Please note: The resort wants to ensure the best holiday experience for all guests, now and into the future. While they endeavour to keep disturbances to a minimum during any construction and improvement phases at the resort, apologise in advance for any inconvenience that such activities may cause you during your stay during 2024.** 

** Please note: The resort will be doing unit refurbishment between 26 January and the end of March 2024. Apologies for any inconvenience and high noise levels.** (Updated Jan 2024)

** Please note: The resort will be undergoing a refurbishment and general maintenance between April 2024 and the beginning of March 2025. Apologies for any inconvenience and high noise levels.** 

** Please note: Due to the low water levels at the dam, the activities at the boathouse are closed until further notice.** (Updated 31/10/2023)